Every enquiry answered.
Every lead delivered.

Westacott Solutions builds and manages AI receptionist systems that capture enquiries across your website, missed calls, and voice — qualifying leads, flagging urgency, and delivering clean summaries straight to your inbox, around the clock.

Request a tailored proposal See our services ↓

Built for your business, your brand, your voice.

AI assistant example — Health & Wellness by Westacott Solutions

Health & Wellness

AI assistant example — Professional Services by Westacott Solutions

Professional Services

AI assistant example — Hospitality & Events by Westacott Solutions

Hospitality & Events

The problem

Most enquiries go
unanswered.

When a customer reaches out and doesn't hear back, they move on — usually to whoever responds first. Speed and availability win business.

78%

of customers buy from whichever business responds to them first

Harvard Business Review

62%

of all business enquiries receive no response whatsoever

Drift / Salesforce

8×

more leads convert when you respond within the first five minutes

InsideSales / XANT

40%

of enquiries come in outside normal business hours

Intercom Research

Services

Three channels.
All done for you.

Every system is built around your business, managed entirely by us, and requires nothing technical from you.

01

AI Website Agent

A custom AI assistant embedded on your website. Engages visitors in natural conversation, answers FAQs, qualifies leads, and delivers a clean enquiry summary straight to your inbox — 24 hours a day. Built around your services, your tone, and your customers.

02

Missed-Call SMS Follow-Up

When a call goes unanswered, an instant SMS is sent to the caller within seconds — keeping the lead warm, capturing key details, and holding the conversation until you're available to follow up.

03

AI Voice Receptionist

An AI-powered receptionist that answers missed calls, gathers the caller's details, identifies urgency, and moves them toward a booking or handoff — so no enquiry goes unanswered, even outside business hours.

How it works

Simple for you.
Seamless for your customers.

No technical knowledge required. We handle everything from building your system to keeping it running.

01

We learn your business

A short call and a detailed questionnaire. We find out exactly what you do, how you communicate, what your customers typically ask, and what counts as urgent.

02

We build your system

Your AI receptionist is built specifically around your business — your services, your tone, your intake questions, and your workflows. No templates. No generic responses.

03

It goes live across your channels

Website agent, missed-call SMS, voice receptionist — whichever channels you need. One line of code for your website. We handle the rest.

04

Qualified leads arrive in your inbox

Every enquiry is captured, qualified, and delivered as a clean summary — with contact details, service interest, urgency, and a full transcript.

05

Ongoing support included

If your services change, you want adjustments, or you need a new channel added — just message us. We handle everything.

Example

The cost of a missed enquiry

Enquiries per month (typical) ~80
Currently missed after hours ~32
Extra leads captured per month ~20–25
Average job value $350
Potential extra monthly revenue $7,000+
Who it's for

Built for businesses that
can't always pick up.

If customers contact you by phone, email, or your website — and you can't always respond right away — this was built for you.

Trades & Home Services

Plumbers, electricians, HVAC, roofers, painters. Capture emergency calls and quote requests even when you're on the job.

Health & Wellness

Physios, chiropractors, massage therapists, clinics. Handle appointment requests and new patient enquiries around the clock.

Real Estate & Mortgage

Agents, brokers, and property managers. Qualify buyers and sellers the moment they land on your website — day or night.

Personal Services

Salons, spas, medical aesthetics, groomers, personal trainers. Let customers enquire and book any time without tying up your phone.

Hospitality & Events

Caterers, mobile bars, photographers, venues. Handle booking enquiries and event quotes around the clock.

Professional Services

Accountants, insurance brokers, consultants, financial advisors. Stay connected with prospective clients even when you're with existing ones.

Investment

Tailored build,
tailored price.

Every build is priced specifically for the business — based on the channels you want to enable, the complexity of the build, and the level of ongoing management. After a short initial conversation, Simran will put together a proposal tailored to your build

Designed to scale with your business as your needs grow.


Request a tailored proposal

Custom AI receptionist

Built specifically for your business — your services, your tone, your intake questions, your workflows.

Multi-channel coverage

Website chat, missed-call SMS, and AI voice — so every enquiry is captured, regardless of how customers reach you.

Qualified lead summaries

Every lead delivered with contact details, service interest, urgency, and a full conversation transcript — ready to act on.

Full installation & setup

We handle the entire technical setup. Your web person pastes one line of code.

Ongoing support

If anything changes or you want adjustments — just message us. We handle everything.

Client results

Real businesses.
Real outcomes.

Client results coming soon.

Case studies and testimonials will appear here as they become available.
About

The person behind
every system we build.

Before founding Westacott Solutions, I built my career in project management within the construction industry — coordinating complex technical deliveries, managing client relationships, and ensuring every detail was accounted for from brief to completion. That same precision and client-first approach is the foundation of how I build and manage AI receptionist systems for every business I work with.

I started Westacott Solutions during my maternity leave — because I saw an opportunity to build something meaningful and flexible around my growing family. What began as a focused idea has grown into something I'm genuinely proud of. Every client I work with gets my direct attention, my full expertise, and a system that is built to perform.

Based in Pitt Meadows, BC — I work with clients locally across the Lower Mainland and Fraser Valley, and remotely wherever the need exists.

A smarter alternative to hiring. A dedicated AI system costs a fraction of a new employee — and works every hour of every day without oversight.

Completely done for you. Setup, installation, ongoing management — all handled. You stay focused on running your business.

Direct and personal. Every client works with me directly. No account managers, no handoffs, no surprises.

Questions

Common
questions.

Anything not covered here — feel free to ask via the contact form or the assistant below.

Do I need any technical knowledge?

None at all. Your web person pastes one line of code into your website — that's the only step on your end. Everything else — setup, configuration, and ongoing management — is handled entirely by us.

Will the system sound like my business?

Yes — that's the whole point. Before building anything, we learn how your business communicates, what services you offer, what your customers typically ask, and what counts as urgent. Every response is tailored to your brand.

What happens when a customer reaches out?

Whether they visit your website, miss a call, or reach your AI voice receptionist — the system captures their details, qualifies the enquiry, flags urgency, and delivers a clean summary to your inbox with a full transcript.

Is this cheaper than hiring someone?

Significantly. A part-time employee to handle after-hours calls and enquiries would cost several thousand dollars a month. An AI receptionist system does the same job at a fraction of the cost — across every channel, around the clock.

Get in touch

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directly?

Fill in the form below and I'll be in touch.

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